USPS Scams: Beware These Fake Delivery Notification Emails & Texts

Author: Trend Micro

May 9, 2022

This article is from Trend Micro

Have you seen emails or text messages from the U.S. Postal Service (USPS) that claim you have to pay duties and taxes for your package? Calm down — and think twice before you hit the “Review the package” button!

How USPS Delivery Scams Work

Circulating via emails and text messages, USPS delivery phishing scams have been quite common in recent years.

Posing as the USPS, scammers send a fake delivery notification to you , claiming that you’ve missed the delivery of a package or that you have to pay a delivery fee to get the package. These notifications always contain a phishing link that the scammers want you to click on. Here are some examples:

Fake USPS email. Source: Reddit

Fake USPS text message. Source: Reddit

The button prompts direct you to phishing sites where scammers can collect your sensitive data. The phishing links will often lead you to fake online survey pages that say you can claim a reward by completing an online questionnaire. After you fill out the survey, you are prompted to enter personal credentials, such as credit card numbers.
In other instances, the links take you to fake log-in pages impersonating the USPS. These pages require you to submit login credentials to view your delivery status, change your settings — or whatever else the scammers have in store for you.

No matter which pages you end up on, scammers can gain access to all the data you enter and use it for cybercrime such as hacking into your bank account or even identity theft!

How to Protect Yourself

  • Double-check the sender’s email address.
  • Reach out directly to the USPS’s official website for help if you think there are issues with your package.
  • NEVER use links or buttons from unknown sources! Use Trend Micro Check to detect scams with ease: Trend Micro Check is an all-in-one browser extension and mobile app for detecting scams, phishing attacks, malware, and dangerous links — and it’s FREE!

After you’ve pinned the Trend Micro Check extension, it will block dangerous sites automatically! (Available on Safari, Google Chrome, and Microsoft Edge).

You can also download the Trend Micro Check mobile app for 24/7 automatic scam and spam detection and filtering. (Available for Android and iOS).

Check out this page for more information on Trend Micro Check.

As ever, if you’ve found this article an interesting and/or helpful read, please do SHARE it with friends and family to help keep the online community secure and protected.

 

Report a Scam!

Have you fallen for a hoax, bought a fake product? Report the site and warn others!

Help & Info

Popular Stories

As the influence of the internet rises, so does the prevalence of online scams. There are fraudsters making all kinds of claims to trap victims online - from fake investment opportunities to online stores - and the internet allows them to operate from any part of the world with anonymity. The ability to spot online scams is an important skill to have as the virtual world is increasingly becoming a part of every facet of our lives. The below tips will help you identify the signs which can indicate that a website could be a scam. Common Sense: Too Good To Be True When looking for goods online, a great deal can be very enticing. A Gucci bag or a new iPhone for half the price? Who wouldn’t want to grab such a deal? Scammers know this too and try to take advantage of the fact. If an online deal looks too good to be true, think twice and double-check things. The easiest way to do this is to simply check out the same product at competing websites (that you trust). If the difference in prices is huge, it might be better to double-check the rest of the website. Check Out the Social Media Links Social media is a core part of ecommerce businesses these days and consumers often expect online shops to have a social media presence. Scammers know this and often insert logos of social media sites on their websites. Scratching beneath the surface often reveals this fu

So the worst has come to pass - you realise you parted with your money too fast, and the site you used was a scam - what now? Well first of all, don’t despair!! If you think you have been scammed, the first port of call when having an issue is to simply ask for a refund. This is the first and easiest step to determine whether you are dealing with a genuine company or scammers. Sadly, getting your money back from a scammer is not as simple as just asking.  If you are indeed dealing with scammers, the procedure (and chance) of getting your money back varies depending on the payment method you used. PayPal Debit card/Credit card Bank transfer Wire transfer Google Pay Bitcoin PayPal If you used PayPal, you have a strong chance of getting your money back if you were scammed. On their website, you can file a dispute within 180 calendar days of your purchase. Conditions to file a dispute: The simplest situation is that you ordered from an online store and it has not arrived. In this case this is what PayPal states: "If your order never shows up and the seller can't provide proof of shipment or delivery, you'll get a full refund. It's that simple." The scammer has sent you a completely different item. For example, you ordered a PlayStation 4, but instead received only a Playstation controller.  The condition of the item was misrepresented on the product page. This could be the